The automated booking & client-retention OS for Canadian local businesses.
A missed call is lost money. ItsBooked is the online booking system + client retention software that catches every appointment, automates your reminders, and wins back customers before they drift — one no-app magic link, coast to coast.
No credit card · free to start
The killer features
Not another calendar app — a customer-retention machine
Four engines that turn one-time visitors into regulars. This is what a missed call costs you — and how ItsBooked wins it back.
Zero-friction booking
The Magic Link Portal
No apps to download, no account to create, no password to forget. You share one link — on Instagram, WhatsApp, anywhere — and your customer books in a single tap. Every booking you would have lost to a missed call, captured automatically.
Protect your star rating
Reputation Firewall
Happy customers get pushed straight to your Google Maps page to leave a public 5-star review. Unhappy ones are caught privately and routed to you first — so you fix the problem before it ever becomes a public 1-star.
Win back disappearing customers
Ghost Revival — AI Churn Predictor
ItsBooked learns each customer's personal visit rhythm and flags them the moment they're slipping away. One tap fires a pre-written WhatsApp or SMS — with their loyalty progress — straight from your phone. No customer left behind.
Make coming back a habit
Gamification & Loyalty
Automatic points on every visit and a redeemable reward QR code — the paper punch card, but unloseable. Customers see exactly how close they are to their next reward, and that's what brings them back through your door.
How it works
From sign-up to repeat customers in three steps
- 1
Set up in minutes
Add your services and hours — or just snap a photo of your printed price list and we read it for you. No training, no onboarding calls.
- 2
Share one link
Put your booking link in your Instagram bio, WhatsApp status, or anywhere. Customers tap it, pick a service and time, and request a booking.
- 3
They book, you approve, they return
You confirm each request. Every visit earns loyalty points, and ItsBooked automatically nudges customers back before they drift away.
Pricing
One simple monthly price
No setup fee. No per-feature charges. No surprises on your bill — ever. Start free with your first 2 customers.
Every plan pays for itself the moment it saves you one appointment.
Free
Kick the tires with your first 2 customers
Free
- Up to 2 customer profiles
- Unlimited online bookings & magic links
- Loyalty points + QR rewards
Starter
Perfect for solo owners getting organized
$19/mo
billed monthly · cancel anytime
- Up to 20 customer profiles
- Unlimited online bookings & magic links
- Loyalty points + QR rewards
- Automated reminders & re-engagement
Pro
Pays for itself with just ONE saved appointment
$39/mo
billed monthly · cancel anytime
- Everything in Starter, plus:
- Up to 50 customer profiles
- Reputation Firewall — protect your Google rating
- ROI dashboard + advanced analytics
- Per-customer Magic Link portals
Elite
For busy, multi-staff businesses at scale
$99/mo
billed monthly · cancel anytime
- Everything in Pro, plus:
- Up to 150 customers, then $0.50 each
- Priority support
Your data, protected
Your customers are yours. Full stop.
Every customer name and phone number lives in your account only. We never sell it, never share it, and never market to your customers — not us, not anyone. You own your list; we just keep it locked down.
- Encrypted & isolated per business — no other shop can see your list
- We never contact your customers ourselves
- Export or delete everything anytime — it's your data
Questions
Frequently asked questions
Is ItsBooked really free to start?
Yes. The Free plan lets you manage 2 customers at no cost, with no credit card required — enough to run your first real bookings. Paid plans start at $19/month with simple flat pricing and no setup fee.
Do my customers need to download an app?
No. Customers book through a simple web link you share — no app, no account, no password. They pick a service and time on their phone in seconds.
What types of businesses is ItsBooked for?
Service businesses that take appointments: hair salons, barbershops, nail and beauty studios, clinics and physiotherapy, auto repair shops, spas, tutors and more.
Does ItsBooked work in French?
Yes — the entire booking page, customer portal and owner dashboard are fully bilingual English and French, built for Canadian businesses including Quebec.
How is my customer data protected?
Your customer names and phone numbers live in your account only. We never sell them, never share them, and never market to your customers. Each business is fully isolated — no one else can ever see your list.
What tools does ItsBooked replace?
One platform instead of four: online booking (Calendly), customer CRM and reminders (Mailchimp), re-engagement messaging (Twilio), and paper loyalty cards. One link, one login, one bill.
Live in under 2 minutes
Sign up, add your hours, share your link. That's it.